Your questions answered!
***About Ella/Max/Kamaria***
Can you/Kamaria come to Panfu now?
Just like you, we go to school and have homework to do, so we’re not always free to come to Panfu. It wouldn’t be fair to all Pandas if we made dates with some of you. We come over as a surprise so everybody has the same chance to meet us. 
We look forward to meeting you!
Sometimes you can see in Twitter when we’re online, so it’s good to get an account there, or if you’re under 13 ask you parent/big sibling to become our friend there. Then you can sometimes see when we appear online.
When will you or Kamaria come to Panfu?
Unfortunately we can’t say very much in advance when we’re online, because so many Pandas start asking questions we can’t possibly help everyone at once, and someone gets dissapointed or sad. One of us comes over almost every other day, so if you log in often you’re bound to meet us some day.
Why do you have red writing in the speech bubbles? Why are you on level 99?
Me, Max and Kamaria are the official Panfu reporters, so we have a few extra qualities. 
It’s easier for you to see our answers, when the writing is red, so the Panfu team decided to make it automatically so. Also we’re testing some new level features sometimes, so we’ve been set to level 99 already.
Unfortunately others can’t get red writing or levels higher than 50 at this moment. There are some Pandas with similar names as us. When you meet us in Panfu you can check if we have level 99, and the red writing, and you can be sure, that it’s the real Ella/Max/Kamaria.
***About Gold Memberships and requests for free stuff***
Can I be a Gold Panda? Why can’t I be a Gold Panda for free?
Ella and I can’t give out Gold Memberships or other gifts for free unless you win one of our competitions where that is the prize. Remember to read the blog every day so you don’t miss the latest competitions and our news on Gold Panda Days!
You can read why the Gold Membership has to cost a little bit in this link. Please don’t ask for freebies in the comments, because they won’t be published.
***Technical issues***
Max and I can’t answer issues with your accounts, newsletters, e-mails, passwords, usernames being locked, payment, or technical problems in the game or quests. Please e-mail the Panfu team, and explain your problem clearly under this link.
***Right now in Panfu***
When will it snow?
We haven’t been able to forecast the weather, but it does seem to be close. I’m sure by Christmas we’ll have a white ground! 
When will there be more quests?
We’ve told the Panfu team you’ve suggested to make more quests, and we’re hoping soon we’ll get something new. But if you get bored, remember every week something new happens! Right now we have the amazing advent calendar that gives you surprises every day, there are fun stories and activities in the blog, and you can write your own blog, make videos and other fun stuff with our tips in the side bar (under How to). So enjoy!
Can I get past days Christmas calendar presents today?
Unfortunately you can only get them on that same day. The presents change, so try to come around every day!
How can I get the special skis?
If you open the calendar on at least 20 days (click on the stockings and receive your presents), you will get special skis!
The calendar told me I alredy got my presents but I can’t find them. What to do?
* If both items were for your tree house, check in your inventory in your tree house.
* If there was an outfit or a background, look in you player card’s inventory.
* If one of the items was a downloadable colouring picture, it opens up automatically in a new window or tab.
* If you still can’t find it, send an email to the Panfu team, and tell them which day’s present you didn’t get. They will check where it is.
December 7th, 2010 at 9:13 am
on the 10 th of december can there be a gold panda day? i wood be sad if it wasnt.
December 7th, 2010 at 9:16 am
oh… or today
December 7th, 2010 at 11:30 am
wooops
December 7th, 2010 at 11:32 am
u said u wood be sad well heres a sad face
December 7th, 2010 at 11:32 am
lol
December 7th, 2010 at 2:44 pm
On the 25th of december can there be a gold panda day for everyone? I will be sad if there isnt
December 7th, 2010 at 3:42 pm
Ohhh…. Or all this week! If it was i wud be
December 7th, 2010 at 4:36 pm
:l
December 7th, 2010 at 4:37 pm
December 7th, 2010 at 4:39 pm
December 7th, 2010 at 4:42 pm
:-
December 7th, 2010 at 5:35 pm
Dear Max and Ella,
Did you get my E-mail?
If you did write back if you don’t write back then that means that you either didn’t get it or don’t like me costumes:(
I worked on them a whole week but never mind…
Hey
thank you for your email! We were very impressed with your drawings. Unfortunetly the design competion has been over for a while. Why dont you enter the winter drawing contest!
Be good,
Ella
December 7th, 2010 at 5:59 pm
hi, remember we had the chance to create our own space stories? well mines got picked and it said in the blog every persons story that gets chosen will recieve a badge and only know I have realised I dont have it
so can you maybe try to do something please? Thanks! 
You now have the award – The Panfu Team
December 7th, 2010 at 7:02 pm
hah got lava gloves and i get ice diamond i froze myself hehehehe
December 7th, 2010 at 7:07 pm
i cant go in my tree house cos when i go in it comes up with the little window that shows all the things you can put in your tree-house and it shows a sign saying happy birthday when its not my birthday and i cant get rid of the little thing that shows the things i put in there please help
Hey
Please contact our support team by email: http://www.panfu.com/kontakt.php
Be good,
Ella
December 7th, 2010 at 7:34 pm
WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA! how do i make facees.
Go to the page ‘How to make smiles’ in the help section: http://blog.panfu.com/how-to-make-smileys/
December 7th, 2010 at 11:12 pm
LET ME BE A BLOGGER PLEASE
Hey coolconnor2!
Your blog is in our blog links and is really cool! Next year we will do something with Pandas writing with us so we will need your help then!
Be good,
Max
December 8th, 2010 at 12:12 am
:=(
December 8th, 2010 at 12:34 am
December 8th, 2010 at 12:35 am
December 8th, 2010 at 9:14 am
ok…
December 8th, 2010 at 10:45 am
If you wanna do a smiley here is what you do
: ) : D : razz : : evil : : twisted : : mad : : cry : : ( : mrgreen : I can do more but I forgot some
Oh yes do not put spaces between like me.
December 8th, 2010 at 3:41 pm
:twisted
December 8th, 2010 at 3:44 pm
hello ella and max
someone is trying to steal my panda by going on my acount all the time she is called danielrox10078 do you know her if you do panda’s please say he spents my money all the time i’m a member and he’s not i think that’s why
Hey
Please contact our support team by email: http://www.panfu.com/kontakt.php
Be good,
Max
December 8th, 2010 at 5:03 pm
cool
December 8th, 2010 at 7:30 pm
HI MAX AND ELLA AND KAMARIA,…..I’M SO HAPPY THAT YOU CARE ABOUT PANDAS AND YOU REALLY COME TO PANFU,BUT I NEVER SAW MAX AND ELLA,…I ONLY SAW KAMARIA AND WHEN I WAS NEW IN PANFU I THOUGHT IT ISN’T FAIR 2 COME WITHOUT MEETINGS,…..SO,IT ISN’T FAIR 2 COME SUDDENLY,…PLEASE COME WITH MEETINGS,…I BEG U!
I WONDER THE WRITING CONTEST U WILL MAKE?
December 8th, 2010 at 10:18 pm
ok Ella i will do that and thx for placing my blog on your link list;)
December 8th, 2010 at 10:21 pm
Hey Ella how do i get a picture like you do please tell me it will make my blog bit better
Amanta.
(Do check my blog out againg
)
December 8th, 2010 at 10:27 pm
Oh oh I know you will be my quest!!! Hows that?
maybe Saturday 11th?
If not then just say
December 8th, 2010 at 10:38 pm
Oh ye and by the way you know underwater school?
Ye when will the other two rooms be dumped dry?
Because i am getting quite bored and you know i want to explore!
December 9th, 2010 at 1:49 am
i have not gotten my past present yesterday and today !!!!!1 what do i do???!?!??!
Hey
Please contact our support team by email: http://www.panfu.com/kontakt.php
Be good,
Ella
December 9th, 2010 at 6:14 pm
Dear Ella and Max, i sent you a Panfu christmas video a few days ago but I’m not sure if you recived it!
Hey thomasafb!
We have not recieved your videa
Be good,
Max
December 9th, 2010 at 6:14 pm
Dear Ella and Max. Did you recive my Panfu christmas video?
December 9th, 2010 at 10:19 pm
panfu is the best of the best! This is my FAVORITE site besides youtube!
December 9th, 2010 at 10:27 pm
if there was a top 10 best kid sites, panfu would win for sure!
Keep up the great work, Max and Ella! (-;
December 10th, 2010 at 1:35 am
:{D:
December 11th, 2010 at 2:32 am
to max and ella.
on panfu are pandas aloud to have gf and bf if not i have seen a lot of pandas asking for one.
love lily6785
December 11th, 2010 at 12:06 pm
Hey will you guys please come on panfu and visit us as soon as you get this? I have seen you before and your cool
The pokopets quest wont work for me please help, i have emailed you but you didnt help =-(
Hey Lauren,
Please contact our support team by email: http://www.panfu.com/kontakt.php
Be good,
Max
December 12th, 2010 at 10:53 pm
PLZ let it be gold package pllllllllllllllllllllzzzzzzzzzzzzzzzzz il be sad for 7 days plz plz plz
December 14th, 2010 at 5:17 pm
hey max and ella i want an easy quiz for the blog please and can the prize be a week of gold panda
December 14th, 2010 at 5:18 pm
i mean not for week please
December 14th, 2010 at 9:58 pm
Hi! i just wanted to say that ive heard panda’s sayin they hate da new look i dont hate it but i find it a bit weird how all the clothes dont fit please make sure we can still wear eyelashes we need the girl power!!!
thanks
emzo…
December 14th, 2010 at 10:02 pm
by the way the eyelashes are like mastarshars because they appear half way down are face why is that?
xD 
(
thanks again
December 14th, 2010 at 10:02 pm
December 14th, 2010 at 10:03 pm
December 14th, 2010 at 10:04 pm
how’d ya do the green smiley face and they devil panchu???
December 16th, 2010 at 2:35 am
i am a gold panda but on some things i dont get them! whats wrong and why is that? PLEASE HELP ME!!!
December 16th, 2010 at 2:36 am
oops my last comment wasnt a comment it was a question to panfu. OOPS SORRY
December 16th, 2010 at 2:38 am
i have the same problem as doggydins123 please help!!!
December 16th, 2010 at 2:45 am
on my first comment when i said things by things i ment the stuff for the levels.
December 20th, 2010 at 4:55 pm
i put a date of birth on my profile and now a complete diffourant one is on it
how do i change the date of birth???
Hey Ral2000!
Please contact our support team by email: http://www.panfu.com/kontakt.php Have fun in Panfu!
Be good,
Ella
December 23rd, 2010 at 2:34 pm
it came true
December 24th, 2010 at 9:04 am
Ella and max,can you kindly aswer my message like Ral2000?
December 24th, 2010 at 5:54 pm
I was wondering if your bolly runs away would you ever get it back? Because my brother keeps going on my account and does all this cray stuff.I dont know whats he doing I mean who knows what he says, then one day I went on my account and my bolly wasnt there!?! He said my bolly probably ran away. Is there any way to get it back once it runs away?
January 5th, 2011 at 6:58 pm
When u get those things with the levels and ur not gold put u will get the gold package later then we should get those things that we have missd.
January 22nd, 2011 at 12:27 pm
can gold pandas be free
January 22nd, 2011 at 5:09 pm
there should be a gold day and what i mean by that is………….
EVERY SPEICAL DAY EVERYONE SHOULD BE A GOLD PANDA
:/ :0
January 22nd, 2011 at 5:12 pm
there should be a gold day and what i mean by that is………….
EVERY SPEICAL DAY EVERYONE SHOULD BE A GOLD PANDA
January 22nd, 2011 at 5:16 pm
i have 2 questions
1st
im am stuck on finding the swimming suit
2nd
why do only gold pandas get to buy everything
February 7th, 2011 at 6:52 am
My date of birth is wrong what do i do?
Hey jadey1
Send me your Pandaname and what your date of birth should be
Be good,
Ella
February 23rd, 2011 at 7:29 pm
well max,ella and kamaria are very nice giving us free gold days so i have to say there the best ever they make panfu so great and new ideas we have fun games free moderated chat
February 23rd, 2011 at 7:31 pm
max,ella and kamria ate awsome they make panfu great
March 30th, 2011 at 2:59 pm
when is the next costume cometition?
can you reply please?
love tortellini (i hope you like tortellini)
March 30th, 2011 at 3:03 pm
LET ME BE A BLOGGER PLEASE
August 30th, 2011 at 5:38 pm
How do you change your birthday date
October 28th, 2011 at 2:07 pm
my pass is billy1 and my name is kigc2001 keep pass same im still gona go on it
November 12th, 2011 at 11:27 am
how do u chage your panfu birthday
November 12th, 2011 at 11:29 am
my panfu birthday is wrong what do i do
February 12th, 2012 at 10:20 am
Dear Max and Ella,
Is there any way of getting your bolly back because i was doing a quest and it came up with a sign saying something about the pet shop, I didn’t get to read it all though because by accident I clicked away. Please help!
Marshmallow
xx